Find answers to common questions about our travel services, booking process, payments, and more.
You can book a tour by contacting Temptraveller Holidays directly or through any of our authorised travel partners.
The easiest way to get started is by contacting us via WhatsApp, where our travel consultants will assist you with enquiries, quotations, and bookings.
Please note that our office operates by appointment only. To ensure that a consultant is available to assist you, we kindly recommend contacting us in advance before visiting our office.
To complete your booking, we may require the following information:
Additional documents may be required for visa applications depending on your destination.
We currently accept payment via:
We do not accept credit card or debit card payments.
Payment instructions will be provided by our travel consultant after your booking has been confirmed.
Your booking will be confirmed once we have received the required booking deposit.
For group tours, confirmation that the tour will proceed is generally provided approximately one (1) month before the departure date, subject to the minimum number of participants required.
Should there be any changes, our travel consultants will contact you as soon as possible.
Most of our tour packages are comprehensive packages that include:
For selected packages where certain services are not included, this will be clearly stated in the itinerary or package details before booking.
Most of our tour packages include complimentary travel insurance. However, coverage may vary depending on the selected package and destination.
If you already have your own travel insurance, please let us know during the booking process.
Yes.
We provide visa application assistance for selected destinations where applicable.
Please note that visa approval is solely at the discretion of the relevant embassy or immigration authority.
Booking amendments and cancellations are subject to the terms and conditions of the respective airline, hotel, tour operator, and other travel service providers.
Additional charges may apply.
Please refer to our Cancellation & Refund Policy or contact us for assistance.
Yes.
Most countries require your passport to be valid for at least six (6) months from your date of entry.
It is your responsibility to ensure that your passport satisfies the entry requirements of your destination.
Monday – Friday
9:30 AM – 5:30 PM (Malaysia Time)
Our office operates by appointment only.
Please contact us via WhatsApp before visiting our office.
You can contact us via:
Our contact details are available at the bottom of this page and on our Contact Us page.
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Our team is ready to help you with any inquiries about our travel services.